Privacy policy

Last updated: 23 January 2026

Beaute Mafia PTY LTD (“Beauté Mafia”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, use our services, or otherwise interact with us.

This Privacy Policy is prepared in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

We may collect personal information that identifies you or could reasonably be linked to you, including:

  • Name
  • Billing and shipping address
  • Email address and phone number
  • Payment and transaction details (processed securely by third-party payment providers)
  • Account details such as login information and preferences
  • Order history and shopping activity
  • Communications with us, including customer service enquiries
  • Device and browser information, IP address, and usage data

We do not collect or store full credit card details.

How We Collect Personal Information

We collect personal information:

  • Directly from you when you place an order, create an account, subscribe to communications, or contact us
  • Automatically through your use of our website via cookies and similar technologies
  • From third-party service providers who assist us in operating our business
  • From marketing, analytics, and advertising partners

How We Use Your Personal Information

We use your personal information to:

  • Process orders, payments, shipping, returns, and exchanges
  • Provide and manage your account
  • Communicate with you regarding orders, enquiries, and customer support
  • Improve, personalise, and optimise our website and services
  • Send marketing communications where permitted by law
  • Detect and prevent fraud or unauthorised activity
  • Comply with legal and regulatory obligations

Marketing Communications

We may send you promotional emails or marketing communications where permitted by law. You may opt out at any time by using the unsubscribe link in our communications.

If you opt out of marketing messages, we may still send essential transactional communications relating to your orders or account.

Third-Party Applications and Service Providers

We may engage third-party applications, tools, and service providers to support our business operations, including:

  • Website hosting and e-commerce services
  • Payment processing
  • Shipping and fulfilment
  • Email and SMS communications
  • Customer support
  • Marketing, analytics, and advertising
  • Fraud prevention and security

These providers may access personal information only to the extent necessary to perform services on our behalf and are required to handle personal information in accordance with applicable privacy laws and their own privacy obligations.

Disclosure of Personal Information

We may disclose your personal information:

  • To Shopify and other service providers who assist in operating our website and services
  • To payment processors, shipping carriers, and fulfilment partners
  • To marketing and advertising partners
  • Where required or authorised by law
  • In connection with a business transaction such as a merger, sale, or restructuring

We do not sell personal information.

Shopify

Our store is hosted on Shopify Inc. Shopify collects and processes personal information in order to provide and improve its services. Your information may be stored or processed on Shopify servers located outside Australia.

More information about Shopify’s privacy practices is available at:
https://privacy.shopify.com

International Transfers

Your personal information may be stored or processed outside Australia, including in countries where our service providers operate.

Where personal information is transferred overseas, we take reasonable steps to ensure it is protected in accordance with Australian privacy laws and applicable safeguards.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyse traffic, and personalise content and advertising. You can manage cookie preferences through your browser settings.

Security of Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your circumstances and applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information (subject to legal obligations)
  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

Complaints

If you believe we have breached your privacy rights, please contact us so we can investigate your complaint.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Beaute Mafia PTY LTD
Email: hello@beautemafia.com
Address: 9 Highland Ave, Gleneagle, QLD 4285, Australia
ABN: 51695104762